Managing alert recipients

By default, alerts go to the email address you signed up with. You can add anyone else who should be notified when a site goes down — a colleague, a developer, or a shared team inbox.

Adding a recipient

Go to Account settings → Alert recipients and enter the email address in the Add a recipient field, then click Add.

WebsitePulse.io will send a confirmation email to that address. The recipient needs to click the link in the email to activate their subscription. Until they confirm, they will show as Pending in your recipient list and will not receive any alerts.

What recipients receive

Once confirmed, a recipient receives the same down and recovery alerts as the account owner — for all monitors on the account. There is no way to limit alerts to specific monitors per recipient.

Each alert email includes an unsubscribe link. Recipients can remove themselves from the list at any time without needing to contact you.

Removing a recipient

In Account settings, click Remove next to the recipient you want to delete. They will stop receiving alerts immediately.

Turning off your own alerts

As the account owner, your email address is always in the recipient list. You can turn your own alerts off using the On/Off toggle next to your address if you prefer to let a colleague handle notifications. Your address will remain on the list but will not receive alerts while set to Off.

Unsubscribing

Every alert email sent to additional recipients (non-owners) contains an unsubscribe link at the bottom. Clicking it immediately removes them from the alert list. They can be re-added by the account owner at any time.