What if my badge is removed?
If WebsitePulse cannot detect the badge on your site, your monitor will be paused and you will be notified by email.
Why does this happen?
WebsitePulse checks for the badge on every monitoring cycle. Common reasons it might not be found include:
- The badge code was accidentally removed during a site update
- Your theme or page builder was changed and the footer was reset
- The badge is on your desktop footer but not your mobile footer
- A caching plugin is serving a cached version of the page without the badge
How do I reactivate my monitor?
- Add the badge back to your site. See our WordPress guide.
- Log in to your WebsitePulse dashboard.
- Find the paused monitor on your overview page. It will show a "Paused" label with a "Retry" button.
- Click "Retry". WebsitePulse will check for the badge immediately and reactivate monitoring if it is found.
Upgrading to Pro removes the badge requirement entirely. Your monitors will never be paused for this reason on the Pro plan.