Setting up email alerts

Email alerts are set up automatically when you create your account. There is nothing extra to configure.

Which email address do alerts go to?

Alerts are sent to the email address you used to sign up for WebsitePulse. This cannot currently be changed to a different address.

What does an alert email contain?

A down alert includes the name of the monitor, the reason it was marked as down, and the time it was detected. A recovery alert tells you the site is back up and includes the response time.

How many alert emails will I receive?

You will receive one down alert per outage per monitor, and one recovery alert when the site comes back up. The 30-minute cooldown prevents repeated alerts during intermittent outages. Learn more about how we decide when to alert you.